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How dollycasino Handles Your Personal Information

Your account data — including identity details, payment history across PayPal, Venmo, and Play+, and device activity — is collected only to run your account and keep it secure.

No data sales to third partiesPayPal, Venmo & Play+ payment data protectedState-law compliance where applicableAccount security via encrypted storage
dollycasino How dollycasino Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention

We use SSL encryption on every page that handles account data, and payment tokens from PayPal, Venmo, and Play+ are stored separately from your gameplay records. Cookie preferences can be adjusted through your browser or via the consent banner when you first visit — session cookies keep your login active while analytics cookies are optional. We do not keep your data longer than necessary, and deletion timelines follow the rules of the states where we operate.

Encrypted Storage

All account records, including identity documents and linked payment tokens, sit behind SSL encryption and are access-controlled by role within our team.

Cookie Controls

You decide which non-essential cookies run. Session cookies are required for account login; analytics and marketing cookies can be turned off at any time.

Data Retention Schedule

Active accounts retain data for the period required by applicable state law. Closed accounts enter a scheduled deletion cycle once all legal hold periods have passed.

Request Your Data

You can ask for a copy of the personal data we hold, request corrections, or ask us to delete records that are no longer needed for legal or account purposes.

PRIVACY CONTACT PATHS

Reach Us With Privacy Questions or Data Requests

If you need to access, correct, or delete your personal data, or if you have questions about how a specific piece of information is used, our account support team handles privacy requests directly. Reach out through any of the channels below and include your registered email address so we can locate your account record quickly.

Live Chat Start a chat session from the account menu. Privacy and data requests are routed to the account team, not a general bot queue.
Email Support Send your data access or deletion request to our support email. Responses go out within the timeframe required by applicable state rules.
Account Settings Some privacy controls — like marketing email opt-out and linked payment method removal — are available directly inside your account settings page.

Common Questions About Your Privacy and Data Rights

These are the questions we get most often about how we handle personal information, what rights you have over your data, and how to act on those rights through your account.

No. We do not sell your personal data. We share information only with payment processors like PayPal, Venmo, and Play+, identity verification services, and state regulators where required by law.

Payment details are stored as tokens, not raw account numbers. Your PayPal or Venmo link is referenced by a secure token that our payment processor manages, so we never hold your full credentials on our servers.

Yes. Contact our support team via live chat or email with your registered address. We'll compile the data we hold and send it to you within the timeframe your state's rules require.

Closed accounts enter a retention period set by applicable state law, typically covering transaction records and identity documents. Once that period ends, we move account data to scheduled deletion.

We use session cookies for login, analytics cookies to understand page performance, and optional marketing cookies. You can decline non-essential cookies through the consent banner or your browser settings.

Reach our account support team through live chat or email. If you're not satisfied with our response, you may also contact the relevant state authority in your eligible state, where local law provides that right.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.